Operations Update
We are closely monitoring the situation and following the safety protocols as well as the local health authorities. We keep our team members updated with information regarding best practices to keep themselves and their families healthy. In regard to this, we do some changes in our operations.
• We are happy to chat, Email or talk over the phone to communicate with our customers questions, concerns you may have.
• We can offer a “Pro Tips” tutorial on how to properly measure the interior of your window & door via chat or talk over the phone.
• We minimize our operating hours from office but our experts are available for quote, status of order or any other query from home.
• If there are any impacts to our production schedules or delivery timelines, we will let you know as soon as we can. If you would prefer to reschedule your delivery and installation, we are happy to reschedule.
• DELIVERY AND INSTALLATION will continue consistent with federal, state and local mandates.
• Quotes, statements, invoices, contracts will be signed by Digital signature platform.
• Quotes, statements, invoices and contacts will be emailed. There will be no paper copies provided at this time.